Contacting us during your stay

017684 80020 (All guest enquiries and reporting issues)

07917 784977 (Whatsapp and reporting issues)

info@fluscowood.co.uk (General enquiries and rebooking)

We have a member of staff available 24/7 to speak to using the phone numbers above 

We can provide replacement towels upon request for long stays of 7 nights or more. Please contact us to arrange.

Please note damage all damage to items is chargeable (this includes the misuse of towels and bedlinen that may stain)

 

If you have any issues during your stay, please report it to us as soon as you can. We cannot guarantee that any problems reported after 3pm will be resolved on the same day so we encourage you to report the problem in good time to enable us to assist you.

 

Important policies to note (please read)

 

Smoking: No smoking is strictly prohibited inside any building or accommodation at Hartsop Fold. Failure to comply with this may result in you being asked to leave the park.

 

EV Charging: There are no facilities on site to charge electric vehicles and charging from lodge sockets is not permitted. The nearest EV charging is in Glenridding.

 

Drones: Please respect the privacy of other owners and guests on site and refrain from flying drones at Hartsop Fold.

 

 

FAQ’s

Hot tub lid: unclip the front and fold half of the lid back (over the bar). Use the bar to lift the whole lid off. Reverse this to get the lid back on. 

 

Groceries: The local village of Glenridding has a shop where you can get the essentials. The towns of Penrith (North) and Ambleside (South) have an abundance of supermarkets and other shops. They are about 30-40mins away.

 

Pets: as per your booking T&C’s pets are not to be left unattended at any time in the lodges.

 

Visitors: You may have day visitors pop in to see you during your stay, but they must not stay overnight.

 

Early checkout: If you need to checkout early and Reception is closed, please pop your key in the Reception letterbox.

 

Meet the Team

Hartsop Fold is known for its quiet and peaceful location with minimal disturbance. However, we do have a team on hand should you require assistance

Alice

Manager

Lee

Operations Manager

Ruth

Park Manager

Wendy

Housekeeping Manager

Brenda

Housekeeping Manager

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Cliff

Out of Hours Warden

Chloe

Customer Care Manager

Kennedy

Customer Care 

Denise

Hot tub technician

Maisie

Hot tub technician

Karen

Out of Hours Warden

Tracey

Housekeeping

Tina

Housekeeping

Heather

Housekeeping

Eve

Housekeeping

PARK DETAILS

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ABOUT US

Hartsop Fold is a quiet holiday lodge park located in the heart of the Lake District. An ideal location either for relaxing breaks away or as a base for walking, mountain biking and a whole host of other activities available in the Lakes.

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BROCHURE

Warm, welcoming and tranquil...Click to download our brochure to find out more.

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CONTACT US

Hartsop Fold
Holiday Lodges
Hartsop Fold, Hartsop
Patterdale, Cumbria
CA11 0NZ

Tel: 017684 80020
Email: info@hartsop-fold.co.uk